Transcender by Kaplan, Inc. 70-685 - 180 Days
PRO: Windows 7, Enterprise Desktop Support Technician - Online

70-685 - 180 Days
MSRP: $139.00 Add to Cart
YOUR PRICE: $111.20

Shipping charges apply for all orders containing a CD.

Candidates for this exam should have experience using applications that are included with the Windows 7 operating system. He or she should be able to resolve operating system issues by telephone, email, connecting remotely, or by visiting a user's desktop. The candidate should also have working knowledge of operating in an Active Directory domain.
 

Candidates will be tested on the following objectives:

  • Identifying cause of and resolving desktop application issues
  • Identifying cause and resolving networking issues
  • Managing and maintaining systems that run Windows 7 client
  • Supporting mobile users
  • Identifying cause of and resolving security issues

  • Technical Requirements

    CD with Exam Voucher (US and Canada only)

    Along with 3 year license practice test CD, this product also provides an Exam Voucher that may be applied toward one exam, delivered at Prometric for Microsoft and Vue for CompTIA and Cisco. Exam must be taken before expiration date on the voucher. Expiration times vary. US AND CANADA ONLY.

    CD-ROM

     

    Provides a 3 year license to access this practice exam on two computers: home & work. Your CD will be shipped via the option you select during checkout. While you are waiting for your shipment, a download of the exam will be available from the Club Product Access page.

     

    Download + Bonus Online

    Provides a 3 year license to access this practice exam on two computers: such as your home computer and your work computer. The test engine and the exam are downloaded from the Product Access page in your Club Account.

    Recommended requirements:
    • Windows XP
    • P-III 500 MHz processor or faster
    • 256 MB RAM or more
    • 50 MB of hard drive space
    • Microsoft Internet Explorer 6.0+
    Minimum requirements:
    • Windows 98, Windows 2000, Windows NT with SP6, Windows Millennium, or Windows XP
    • P-II 400 MHz processor
    • 128 MB RAM
    • 50 MB of hard drive space
    • Microsoft Internet Explorer 5.5+ or Netscape Navigator 6.0+

     

    30 Day Online Access

    Provides you with 30-day access to this exam from any computer using Internet Explorer. No test engine or exam file to download. The 30-day period starts when you activate your product from your Club Account.

    180 Day Online Access

    Provides you with 180-day access to this exam from any computer using Internet Explorer. No test engine or exam file to download. The 180-day period starts when you activate your product from your Club Account.

    365 Day Online Access

    Provides you with 365-day access to this exam from any computer using Internet Explorer. No test engine or exam file to download. The 365-day period starts when you activate your product from your Club Account.

    Recommended requirements for Online practice exams:

    • JavaScript is required for client-side functions and must be enabled.
    • Cookies must also be enabled.
    • For Microsoft Internet Explorer browsers only, ActiveX controls must be allowed to run.
    • Check that your current system date and time are set correctly. System date and time dictate when session-based cookies will expire. If your date and time are set incorrectly, your cookies may be expiring immediately and not allowing the product to start or run properly.
    • The online exam does not currently support IE10. Use IE10's compatibility mode which temporarily reverts to IE8.